Shipping Policy

If you are a Family Fund customer

Your shipping charge will be deducted directly from your Family Fund balance.

Delivery (Mainland UK and Northern Ireland)

£5.99 under £50 order, Free over £50. (excluding bulky items)

Bulky Delivery**Bulky Items will incur an extra delivery charge, this will be added at checkout and depends on the item and the location of delivery.We reserve the right to contact you after the order has been placed to advise on additional delivery charges. If these are not acceptable, the order will be cancelled and refunded in full. This will be visible at checkout. If you are ordering more than one bulky item please contact us for a quote as we may be able to combine this and reduce the charge.Delivery (Outside Mainland UK)Furniture, large play equipment, heavy items etc may incur an additional delivery charge to Northern Ireland, Isle of Wight, Offshore Islands and some parts of Scotland.If this is the case the customer will be contacted prior to processing the order. We will endeavour to get the cheapest quote. If the quote is not suitable full refund will be given.Ordering from outside the UK mainland and Ireland postage is subject to quotation. Please place the order and we will contact you with the delivery cost if it is greater than that at delivery. We will endeavour to get the cheapest quote. If the quote is not suitable full refund will be given.(2) Terms for delivery(2.1) All products are sent by DPD, Yodel or Royal Mail.(2.2) For express delivery contact the seller for costs and availability.(2.3) The Buyer bears the risk once the products have been received signed for/delivered.(2.4) Learning SPACE accepts no liability for any loss, damages or expenses arising from the late delivery of goods by the seller, our agents or our agents’ carriers due to any cause whatsoever. Any delivery time or date for dispatch or delivery date which we may specify is accordingly a best estimate only and should not be relied upon. We will however, seek to achieve delivery dates specified as far as it is within our power to do so.(2.5) It is our policy to try to fulfil standard delivery orders within seven working days and if The Buyer specifies a certain day we will aim to deliver by that named day. We aim to ensure that items dispatched directly from the manufacturer are delivered within 21 days of our receipt of the order.(2.6) Some items may take up to 14-21 days to deliver which will be highlighted on the website. If order is made up of a mixture of in stock items and 14-21 days then the complete order will be sent in 14-21 days. If you have any delivery concerns please ring us and we will do our best to help.(2.7) Items that or bespoke or made to order can take up to 6 - 8 weeks.(2.8) Delayed Delivery on Buyers Behalf. In the event that goods are ready for delivery and delivery is delayed pursuant to Buyer’s instructions or any other reason beyond the Company’s control the Company will have the right to invoice the Buyer and the Buyer agrees to pay the invoice for all goods so delayed.(2.9) In case of installation of goods, it is the responsibility of the Buyer to ensure the Seller has a suitably secure area to store goods until installation is complete and all delivery documents are fully completed. The Buyer will be responsible for any items lost or stolen due to lack of security or secure area.(3). Passing of PropertyThe risk in the goods supplied shall pass to the Buyer on delivery into the Buyer’s possession or to the carrier or place of delivery nominated by you. Learning SPACE shall be under no liability whatsoever for any loss or damage occurring thereafter.(4) Notice of Damage / Incorrect Delivery / Missing Orders(4.1) When requested, deliveries must be signed for. Ensure the correct box quantity is stated and record any box damages or discrepancies.(4.2) If upon delivery you discover that the Goods are damaged or have not been delivered in accordance with your Order then you must notify the seller of this within 5 working days of the date of delivery. If you fail to do so then we will not be obliged to remedy the defect. It is not sufficient to sign the delivery as unchecked if parcels are damaged. They should either be refused or signed for as damaged. Keep all original packing.(4.3) Delivery of the Goods shall be made to the Buyer’s address and the Buyer shall make all arrangements necessary to take delivery of the Goods.(4.4) Online orders will be notified of dispatch. If you do not receive goods within 5days of notification contact the seller.(4.5) For invoice orders notification of non-delivery of goods should be made within 5 days of the invoice date.(4.6) Do not attempt to return any goods without prior authorisation and a relevant reference number.(4.7) Proof of DeliveryA signed proof of delivery document may be available from Learning SPACE for a period of 90 days from date on invoice. After this period, Learning SPACE may refuse such request for proof of delivery or impose a charge for its supply. In any event after this period The Buyer shall be liable for payment of monies due in respect of the goods supplied.(4.8) Refused DeliveryLearning SPACE reserves the right to make a carriage charge plus a 20% handling charge, or minimum of £10 whichever is greater, on all consignments that are refused without reason. To assist with deliveries during school holidays please indicate opening times when placing orders.Email:

Phone: 02890319360